JOB OVERVIEW The A&D Sales Representative is responsible for generating sales growth in their assigned territory and explaining the Company product to prospects and customers.   JOB DUTIES AND RESPONSIBILITIES Include the following.  Other duties may be assigned.

• Work in a complimentary role alongside Duchateau sales reps organizing A&D sales presentations
• Provide timely responses to customer inquiries
• Cold call new accounts and service existing accounts
• Build and maintain relationships with A&D community
• Point of contact liaison from start-to-finish on specified projects
• Schedule and attend field calls with customers
• Be involved in A&D community events such as ASID, IIDA, HBA
• Provides samples to customers and answers questions about pricing and product availability
• Provide regular feedback via CRM and communication with the Regional Manager and/or channel VP

  QUALIFICATIONS Education

• High School Diploma or equivalent
• Bachelor’s Degree preferred

Competencies

• Exceptional customer service standards
• Ability to build rapport with dealers and individuals at all levels and capacities, in person and by phone
• Ability to qualify and close prospects
• Ability to learn the company products and provide outstanding PK training
• Proficient with Microsoft Office Suite (Excel, Word, Outlook)
• Ability to learn new technologies and apply to work flow
• Ability to follow through and be detail-oriented
• Ability to work with multiple priorities
• Able to work independently as well as part of a team
• Ability to solve problems
• Ability to work in a fast-paced environment
• Effective written and verbal communication skills
• Ability to travel within assigned territory and hold in person meetings using personal transportation

Experience

• Sales experience managing a territory
• Sales and/or sales support experience
• Customer service experience
• Hardwood Flooring sales or similar industry highly desirable
• Flooring, Wood, construction or similar industry experience highly desirable
• Experience working with a team to drive projects
• Track record of working in a high volume, fast paced environment
• Must have own transportation and provide proof of insurance and valid driver’s license

Success Factors

• Strong Phone Presence
• CRM Sales Activities
• Detailed Oriented
• Solid Interpersonal Skills
• Complex Problem Solver
• Multi-Tasker
• Adaptable
• Creative
• Organized
• Effective Communicator
• Independent
• Team Player

EXPECTED RESULTS

The A&D Representative is expected to generate sales and build relationships with customers in their designated territory. This position is expected to meet sales targets and maintain existing accounts.

Job Overview:  The Quality Control Inspector (QC Inspector), under minimal supervision, is responsible for ensuring quality assurance standards are met in our Distribution Center (DC). This position ensures quality products and processes by enforcing company quality standards, testing materials, and product.    Essential Duties and Responsibilities  Include the following. Other duties may be assigned.

• Responsible for all incoming material received at the DC meets 100% quality
• Maintains product quality by enforcing quality assurance policies and
• Maintains and audits Master Sample library and
• Calibrate and maintain all equipment used in QC
• Approves incoming materials by confirming specifications, conducting visual and measurement tests, rejecting, and returning unacceptable materials.
• Responsible for staging, photograph and test all incoming
• Responsible for creating incoming inspection
• Responsible for maintaining and updating all Documentation records, this includes NCMR’s, SOP’s and CAPA’s
• Continuous improvements in all QC documents and
• Approves outgoing materials by confirming specifications, conducting visual and measurement tests, and rejecting unacceptable materials.
• Approves in-process production by confirming specifications, conducting visual and measurement tests, and communicating required adjustments to QC Manager.
• Approves finished products by confirming specifications, conducting visual and measurement tests, returning products for re-work, and confirming re-work.
• Responsible for inspection and approval of raw material, production checks, process audits, packing, and finished products.
• Records quality results and report activity back to QC
• Responsible for in-house inspections for color drifts and aging
• Updates job knowledge by participating in educational opportunities and reading technical
• Accomplishes quality and organization mission by completing related results as
• Contributes to team effort by accomplishing related results as
• Inspect all incoming RA and records all
• Responsible for image request from CC and Claims
• Responsible for conducting color matching lots and molding request from CC and Claims

Qualifications  Education

• High School Diploma or Equivalent
• College Degree

  Competencies

• Microsoft Office Suite capabilities
• Ability to use ERP software (i.e., NetSuite)

  Experience

• 3 years of experience in a Quality Control position
• Experience in a manufacturing environment, preferably flooring industry
• Experience in an international plant operation preferred

  Success Factors

• Able to work unsupervised
• Internally motivated
• Highly accountable
• Trustworthy and loyal
• Customer service focused
• Analytical skills
• Detail-oriented
• Great communication skills
• Organized
• Strong writing skills
• Works well under pressure

  Expected Results  The QC Inspector is expected to ensure quality control efforts including:

• Communicating effectively with all departments and Factories
• Inspecting and approving raw material
• Completing QC results as needed

 

JOB OVERVIEW

The Senior Buyer helps to facilitate the smooth running of the Purchasing Team, by aiding in developing purchasing strategies, maintaining positive relationships with suppliers, and coordinating with internal teams regarding their supply needs.

The Senior Buyer reports to the Director of Operations, helping to ensure that all aspects of purchasing support the organization’s goals and objectives. The ideal candidate must be able to handle multiple priorities, instill confidence in their team members, and have solid judgement and decision-making skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Other duties as assigned.

• Executes and monitors purchase orders or vendor contracts as needed to support critical business needs.

• Supports company goals by assisting in maintaining standards for cost controls, lead times, freight terms, and quality requirements.
• Maintains existing supplier relationships as well as develops new relationships with potential suppliers.
• Proactively assesses supplier performance to ensure on-time delivery.
• Provides guidance to purchasing team in their daily activities.
• Maintains integrity of procurement data within the ERP system.
• Negotiates purchasing agreements.
• Works with Logistics Specialist to minimize inbound freight expenses for the company.
• Participates in the S&OP process and ensures alignment of material supply to support customer forecast.
• Works closely with the Distribution Center and Quality Control Team to ensure that all incoming goods meet appropriate standards.
• Works closely with Finance to ensure invoice discrepancy resolution.
• Stays connected to market dynamics and price trends.
• Helps to drive continuous improvement in all aspects of the procurement process.
• Identifies and mitigates risk, solves problems, and escalates as needed to management.
• Fosters a culture committed to collaboration, innovation, and operational excellence.
• Assists in developing standard operating procedures.
• Performs other related duties as assigned.

  QUALIFICATIONS

Education

• Bachelor’s degree or a combination of education and equivalent experience required.
• APICS/CPIM or equivalent a plus.

Competencies

• Strong critical thinking, planning, and negotiation skills.
• Eagerness to take on new tasks.
• Excellent organizational skills.
• Effective written and verbal communication skills.
• Ability to work with multiple priorities.
• Ability to work in a fast-paced environment.
• Ability to work independently as well as part of a team.
• Must be customer-focused.

Experience

• 5-7+ years of direct work-related experience.
• Experience in a global sourcing environment.
• Demand planning and forecasting experience.
• Highly skilled with ERP systems and business process monitoring as it pertains to the supply chain. Netsuite & Netstock experience is a plus.
• Proficiency in Microsoft Office. High proficiency in Microsoft Excel.
• Logistics experience with exposure to import-export requirements a plus
• Bilingual English and Spanish a plus.

EXPECTED RESULTS

• Demonstrates organizational and time management skills.
• Identifies and resolves problems in a timely manner.
• Gathers and analyzes information skillfully.
• Actively sees ways to innovate and improve.
• Works well in group problem solving situations.
• Strives to excel in day-to-day work.
• Effectively interacts with management and internal customers.
• Demonstrates dependability and self-initiative.

JOB OVERVIEW

This highly visible project management role will plan, organize, and direct the completion of specific projects while ensuring these projects are on time, on budget, and within scope. The ideal candidate will possess the ability to envision company needs at a high level while effectively developing an engaging team-oriented attitude and positive inter-departmental relationships.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Other duties may be assigned.

• Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to monitor and track progress.
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Measure performance using appropriate project management tools and techniques.
• Report and escalate to management as needed.
• Manage the relationships with the client, vendor and relevant stakeholders.
• Be part of NPI team to support successful product launches.
• Perform risk management to minimize potential risks.
• Create and maintain comprehensive project documentation.
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
• Develop comprehensive project plans to be shared with clients as well as other staff members.
• Use and continually develop leadership skills.

 

QUALIFICATIONS

Education

• Bachelor’s Degree required (Economics / Business / Supply Chain preferred).
• A Project Management Professional (PMP) certification is preferred.
• Six Sigma training (Green or Black Belt strongly preferred).

 

Requirements

• 7+ years related experience.
• Experience using NetSuite, Netsock, SAP, Epicor or other ERP statistical software packages.
• Advanced Excel experience manipulating spreadsheet data using filters, functions (VLookup, Pivot, etc.) and worksheet formulas.
• Demonstrate strong analytical skills as well as organizational skills with high attention to detail.
• Able to lead and facilitate through influence and expertise under tight time and cost pressures in a matrix environment.
• Ability to effectively manage changing and conflicting priorities and resolve appropriately.
• Highly self-motivated, excels working autonomously and operate effectively in any organizational structure.

JOB OVERVIEW The Administrative Assistant provides direct support to sales management and the sales team. They identify, organize and implement administrative projects independently. Researches and collects information needed for project milestones or reports. Creates and edits spreadsheets, presentations and documents. Handles setup for meetings and other travel. The Administrative Assistant anticipates the needs of the VP of Sales and the Sales Leadership team to ensure seamless and positive experiences. ESSENTIAL DUTIES AND REPSONSIBILITIES Includes the following. Other duties may be assigned.

• Prioritizes incoming email for the VP of Sales
• Manages calendar for VP of Sales
• Provides administrative support to sales management
• Prepares documents, presentations and spreadsheets
• Tracks key sales indicators
• Sets up and coordinates meetings and conferences
• Handles requests from field sales team
• Communicate and coordinate with internal departments
• Provides administrative support to Product Manager as needed
• Assists with rollout and management of product promotions, sales contests, and other sales activities

QUALIFICATIONS Education:

• High school diploma or equivalent
• Bachelor’s Degree preferred

  Competencies:

• Exceptional customer service skills
• Communicates effectively and professionally at all times
• Strong competency in Microsoft Excel, PowerPoint and Word
• Ability to multi-task
• Attention to detail
• Demonstrated friendly and professional phone presence
• Ability to take initiative in manager’s absence and always maintain a proactive attitude
• Eager to learn and take on new exciting responsibilities
• Ability to think creatively
• Ability to thrive in a fast-paced environment
• Ability to communicate across the organization and at all levels with poise and effectiveness

Experience: 

• Previous administrative experience
• Proven proficiency in Microsoft Office
• Track record of working in a high volume, fast paced environment
• Preferred history of working with executive-level supervisors

Success:

• Effective communicator
• Interpersonal skills
• Problem solving skills
• Active listener
• Effective time management
• Extremely organized